If you're a subscriber to our Exchange E-mail Hosting solution, you can follow these steps to setup your Exchange E-Mail account in Outlook 2013, 2010 or 2007 on your Windows 7 computer.

  1. Close Outlook completely and verify it is not running by checking for the icon in the Taskbar or Notification Area by the clock.
  2. Open Control Panel and find the icon for 'Mail'. When you find it, double click on it. [see Figure 1 and Figure 2]
  3. Select the 'E-mail Accounts...' button. [see Figure 3]
  4. Click on the 'New...' button. [see Figure 4]
  5. Enter your name, e-mail address, and password for your Exchange E-mail account in the provided fields and click next. If you are asked if you would like to allow the website to automatically configure your settings, put a check mark in 'Don't Ask Me Again' and press the 'Allow' button. [see Figure 5 and Figure 6]
  6. If you are asked for credentials in a pop-up dialog box, input your full e-mail address and password again. Select the 'Save My Password' check-box if you'd like your password to be saved. [see Figure 7]
  7. After a few seconds, you should see green 3 green check marks and a finish button. [see Figure 8]

Assuming the account was successfully setup, you can now close the rest of the settings windows and control panel and then open Outlook and begin using your e-mail account. It may take longer than expected to open Outlook the first time as your computer creates a local copy of your mailbox for performance reasons.

If you have problems setting up your Exchange E-mail account using the above steps, you may contact us for assistance.

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